Moroccancraftdream
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Bring home the warmth and elegance of Moroccan craftsmanship with a round leather ottoman that not only elevates your space but also tells a story of tradition and quality. Experience the true essence of luxury with Moroccancraftdream, where every detail is designed to delight.
You are free to clean our products according to your hygiene and preferences, except for leather items. When it comes to leather products, we recommend wiping the leather instead of wetting it with water or any chemical products. If needed, it's advisable to contact a leather specialist near you. Give your leather pouf the care it deserves to maintain its splendor over time.
We ship all in-stock orders with UPS, ARAMEX, or FEDEX Express Service, typically within 1 to 4 business days. While we strive to process orders within 1 business day, this may take slightly longer during busy periods. Rest assured, our customer service team will keep you informed every step of the way. You will receive an email with a tracking number to monitor your order on our website and the FedEx site. Your satisfaction is our priority, and we're here to support you until your product arrives.
The return policy at Moroccancraftdream is straightforward and designed to protect both the customer and the seller. If the product you receive is defective or does not match the description, you may request a return within 24-48 hours by contacting our customer service via chat or by email. Moroccancraftdream will cover the return shipping costs in such cases. If you do not receive your order, you will be refunded either directly by Moroccancraftdream or through your payment provider. Additionally, for products that meet the description and are free of defects, you still have a 14-day warranty period after receiving the item to request a return and refund. In this case, the product must be in new condition, and the return shipping costs will be the customer's responsibility.
